This diploma develops effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills. Good communication skills are an important element for a business or organization to function effectively and for the development of good relationships between work colleagues within a business and with clients and customers outside a business.
- Business communication: an introduction
- Communication and organization structure
- Employment communication
- Communication and technology
- Oral communication
- Written communication
- Business letters and report writing
- Applying the case study method
- Presentation skill
- Group communication
Overall Learning Outcomes
On completion of this module learners will be able to:
- Gain a solid foundation in administration skills and prepare for entry into the world of business
- Improve key skills needed for success in a business environment such as communication, teamwork, prioritizing and problem solving
- Learn from instructors with recent industry experience
- Develop soft skills sought by today’s employers.
Executive Diplomas are professional diplomas delivered in a manner that gives you the flexibility to learn at a time and place that suits your personal and work life. You can embark immediately on an Executive Diploma knowing you can fit it into your schedule.
There are 50 Multiple Choice Questions (“MCQ”) for each module. If you start an MCQ session, please remember that it will time-out after 1.5 hours. You have three attempts at the MCQ to achieve a pass mark, which is set at 50%.
You should show that you will be able to fulfil and benefit from the objectives of the diploma or certificate and be able to achieve the required standards. Although no prior knowledge is required you should normally be at least 16 years old and have the following:
- Level 2 (QCF) Certificate; or
- 4 GCSEs at grade C or above; and/or
- Relevant work experience.
Mode A: Fully Taught mode
Available at selected Approved Learning Centers. For each module we recommend that Approved Learning Centers provide at least 48 hours of face to face lectures and tutorials.
Mode B: Blended Learning mode
Available at selected Approved Learning Centers where classes are held plus learners are given a complete set of learning materials to facilitate independent study which can be accessed through our designated Learning Portal.
We recommend that Approved Learning Centers provide between 24 and 36 hours of lectures/tutorials and that you spend at least 12 hours learning online.
Mode C: Fully Online mode
Learners are given a complete set of learning materials to facilitate independent study which can be accessed through our designated Learning Portal. For each module we recommend at least 72 hours of online learning.
For the Blended and Fully Taught modes please Contact Us for an Approved Learning Centre near you. Please note we are constantly adding Approved Centers.
Student Learning Time
Executive Diploma should be completed in 6 months.